Project Management / Implementation of Major Acquisitions
This client is a Community Bank whose Senior Management had identified that they needed a Marketing Customer Information File to improve profitability by expanding services to their most profitable customers and improving the profit margin on less profitable customers. Our client's team identified and saw demonstrations from several MCIF vendors. They, however, were unable to identify the product which matched the Bank's needs. We were engaged when management concluded that the team was at an impasse. Our client's challenge was to identify, acquire and implement a least cost MCIF application that was most closely aligned to the needs of the organization.
We partnered with our client utilizing Cheryl Gross & Associates project management methodology to:
Conduct a Strategic Needs Assessment.
Develop and publish an RFP (Request for Proposal) to 18 Vendors.
Coordinate Vendor Assessment and Selection.
Conduct Vendor Due Diligence.
Assist with defining Contract Requirements.
Project manage and facilitate the implementation, configuration, data identification,
data load and training.
We leveraged the efforts of our client’s team by assigning a senior project manager to manage the project one day per week over a 9 month period. Working collaboratively with our client, we were able to match the needs of the organization to the solution that met their criteria and represented the best value. It should be noted that all vendors who originally made presentations to the group prior to our involvement chose not to answer the RFP as they could not meet the needs of the organizations.
Project Management 